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Chinese Name Support
Questions about generating, building, saving, or understanding your Chinese name? Contact us and we will help.
Please include your device model and a short description of the issue.
Subscription
Full app access is available through a $9.99 weekly auto-renewing subscription. Payment is charged to your Apple ID at confirmation of purchase. The subscription renews automatically unless it is canceled at least 24 hours before the end of the current period.
Manage or cancel
On iPhone, open Settings, tap your name, then tap Subscriptions. Choose Chinese Name to view, change, or cancel your subscription.
Restore a purchase
Open Chinese Name and tap Restore Purchases on the subscription screen. Make sure you are signed in with the Apple ID used for the original purchase.
Billing and refunds
Apple handles all billing. For billing questions or refund requests, visit Apple's Report a Problem page.